Each piece is shipped from my independent studio with care and fully trackable delivery.
Careful packaging and secure delivery are part of the overall experience of receiving your piece.
By placing an order, the buyer acknowledges and agrees to the shipping policies outlined below.
Processing Times
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Ready-to-ship items typically ship within 2 business days (often within 24 hours on business days).
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Pieces requiring minor adjustments, such as chain additions, may require an additional business day.
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Made-to-order designs ship according to the timeline listed in each product description, typically 1–2 weeks.
Tracking information is automatically sent once your order has shipped.
Domestic Shipping (U.S.)
All domestic orders ship via USPS Ground Advantage with tracking and third-party shipping insurance.
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Insured shipping starts at $7.00.
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Shipping upgrades are available at checkout for ready-to-ship pieces.
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Priority Mail and Priority Mail Express options are available, with pricing based on destination.
Delivery estimates are provided by the carrier and cannot be guaranteed.
International Shipping
International shipping rates are calculated at checkout based on destination.
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Orders are shipped using tracked services, with faster options available where supported.
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Insurance availability varies by destination and is determined by carrier and insurance provider guidelines.
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International shipping is currently offered only to select countries. If shipping is unavailable to your location, checkout will not allow selection.
Please note that international transit times vary and may be affected by customs processing.
Shipping Insurance & Claims
All insured packages are protected against loss or damage while in transit.
If a package is lost or damaged:
Recipient cooperation is required for the claims process and may include:
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Providing photos or documentation
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Confirming delivery details
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Contacting the local post office or carrier when requested
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Completing and signing required insurance claim forms confirming non-delivery or damage when applicable
Claims cannot proceed without the required participation from both sender and recipient.
Insurance decisions are made solely by the carrier or insurance provider. I do not control approvals or denials.
Insurance coverage is provided through Shipsurance, a third-party shipping insurance provider. Customers who wish to review full policy details may do so directly on the Shipsurance website.
Claim Timeframes
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International shipments may require up to 40 days from mailing before a package can be officially declared lost and eligible for claim filing.
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Domestic claim timelines follow current carrier and insurance provider requirements.
Delivered Packages
Insurance coverage ends once tracking confirms delivery.
Please monitor tracking updates and arrange delivery to a secure location when possible. I am not responsible for packages lost or stolen after confirmed delivery.
Signature Confirmation
Orders over $999 ship with signature confirmation required at delivery in order to maintain full insurance coverage.
This requirement is set by shipping insurance policy and cannot be waived. Please ensure someone is available to sign for delivery.
Questions
If you have questions about shipping timelines, delivery options, or insurance coverage, please reach out before placing your order — I’m always happy to help.
