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Shipping Policy

All items are shipped via Ground Advantage insured trackable mail. US insured and trackable shipping starts at $5.00.

Shipping upgrades are available on in-stock ready to ship items. Select your preferred shipping speed at checkout. Priority and Priority Mail Express are available and prices are determined by destination. 

 International shipping prices varies by country but items are shipped via Ground Advantage mail unless you choose a faster shipping speed. Prices are determined by shipping destination. Insurance is usually included but some destinations may not be insurable. If you have any questions about insuring your international package please contact us and we will look into your particular shipping circumstances.  

In the event that an item is lost or damaged in transit a replacement item will be sent when possible or a refund given after an insurance claim has been made. You must provide the required information to file an insurance claim to receive a refund or replacement. You must also do your due diligence to find your lost package by contacting your post office or any insurance claims will be denied. I do not have any say in what the insurance company will honor or deny. Insurance only covers for losses during shipping, once delivery has been made the insurance policy ends. I am not responsible for porch pirates or stolen packages. You receive tracking updates during shipping so be sure to be on top of when your package is arriving to minimize this issue if it's something that happens a lot in your area.

In stock orders will ship within 2 business days of receipt. Oftentimes within 24 hours on business days. Items that require adding chain or minor adjustments may take an additional day. Please refer to individual listings for estimated time on made to order items, those usually ship within one to two weeks though. 

 You will receive confirmation of shipping and tracking information as soon as your order ships. 

 Orders over $500 may ship with signature required receipts. 

Based on 264 reviews
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(1)
Beautiful Super Seven small pendant

My beautiful pendant arrived today! I am so pleased with it. It's well made, and arrived quickly. I love it!

Grape garnet necklace

I have worn this necklace alone or with a pendant. Very versatile addition to my jewelry. Love the rich color.

B
Green Tourmaline Sterling Silver and 22k Gold Made to Finish Ring
Brenda Auriemma
Beautiful Green Tourmaline Ring.

I love this ring so much! It's everything I hoped for and more. It has silver and gold which I love the mixed metal look. The stone is gorgeous! I love the vibrant green color! 💚

E
Green Aventurine Dangle Fringe Earrings Sterling Silver
EMILY TINSLEY
earrings

beautifully crafted, comfortable to wear!

L
Pink Keshi Pearl Hand Knotted Bead Necklace Sterling Silver
LN
Just stunning!!!

Love the look of this pearl necklace! Gorgeous work, even better in person.

Gorgeous as usual!

There is just something elevated about this necklace. Maybe it's the hand knotted design or maybe the beautiful crystals, in any case I love it!

H
Sonoran Dendritic Rhyolite Jasper and Garnet Necklace Sterling Silver
Happy-Happy-Happy
5 Stars!!!

What can I say besides Janine's work is wonderful and the stones are beautiful and I only wish I could own more. She is very attentive and quick to communicate. Love my latest acquisition, the gorgeous pendant.

Love it!

Beautiful necklace, well made and stones are perfect!

L
Blue Violet Iolite Hand Knotted Bead Necklace Sterling Silver
Lori F
Gorgeous Blue Violet Beaded Necklace

If you love blues, this is the necklace for you! The blue & violet colors of the iolite beads are beautiful & so sparkly. Janine always does wonderful work with her hand knotted bead necklaces. Gorgeous!

B
Mexican Fire Opal Ring Sterling Silver Size 6.5
Bibiana
Fantastic!

Janine's works are simply magical. The Ethiopian opal necklace I ordered is so beautiful it took my breath away. Gorgeous work and beautiful gemstones.

Always a positive experience

I absolutely love my beautiful sparkly blue Aquamarine beaded necklace. Janine’s hand knotted jeweled necklaces are my favorites. Her gemstone selections are high quality stones. I appreciate her fast turnaround time, with always getting my order expedited and quickly on its way.

Silver Chains

Your chains looked great on your website but in person your chains look gorgeous. Looking forward to layering with my knotted strands I previously purchased from you.

Gorgeous Necklace

The stones are lovely, the workmanship is outstanding— all in all, a wonderful piece of jewelry.

S
Picture Jasper and Whisky Tourmaline Dangle Earrings Sterling Silver
Susanne

Even more amazing in person!! Love love love all of my purchases but these are a favorite!!

V
Brecciated Polychrome Jasper Pendant Sterling Silver One Of a Kind Gemstone Necklace
Vanessa

This necklace is so beautiful! The quality and craftsmanship is so lovely. You can tell she puts her heart into her work. Thank you for sharing your beautiful art!

V
Flashy Labradorite Pendant Sterling Silver One Of a Kind Gemstone Necklace
Vanessa

Exquisite craftsmanship! The pendant and the chain are so perfectly paired. I’m so happy with this purchase. I will be buying more! I get so many compliments on both pieces! Thank you Janine for sharing your beautiful art with us ♥️

Beautiful earrings!

Great, lightweight and comfortable drop earrings - understated and classy - match GREAT with a necklace I also got that has dangles from the pendant. An AWESOME set! Thanks SO much, Janine! Great quality and workmanship!

D
Garnet Pendant Necklace Sterling Silver
Diane

I’m going to return it. The chain is cheap.

If this customer would have reached out to me and asked for a heavier weight chain I would have been more than happy to give them other options. As clearly evident in the listing photos this comes on a lightweight cable chain, I'm not sure why they would have expected anything else. After selling hundreds of necklaces on this chain this is the first time anyone has ever said this. What's worse about getting a 1 star review from someone is the fact they entered their address incorrectly so I attempted to reach out to them multiple times with no response. Then I went out of my way to make sure that I got the right address for shipping, going above and beyond a normal transaction to get them their item and provide the best customer service experience I could only for them to leave me a 1 star review and never contact me to return this anyway. I should have just canceled this order when the address didn't match up and the buyer didn't respond because now I'm stuck with a bad review.

Sterling silver earrings

I ordered these on the small rounded ring and they are very lightweight and nicely casual. I can wear these with anything, which is nice. They are quirky, or wonky, as the description says, which I like.

Freshwater pearl hand-knotted necklace.

I received this necklace on time and it matched the photograph that led me to order it. The beads have subtle hues of green, gold and copper. It is pretty and easy to wear.

Pearl Fringe Earrings

These earrings are so unique! I love the sweet pearls that dangle above the pretty fringe. They are light & easy to wear for every day or dress up!

Teal blue

Super necklace ….love size, fit, color!!

Lovely, swingy earrings

These earrings are nice and light as well as pretty. The huggy hoops are a great idea for those of us with earlobes can no longer handle heavier earrings.

White Pearl Pendant Necklace

I love this necklace. It's comfortable to wear and the white pearl color goes with everything.

beautiful!

I love my opal beaded necklace! The colors are gorgeous. I had been looking for ages for a multicolored necklace that I could wear with everything. thanks, Janine!